CRM System .
A good Customer Relationship Management system not only keeps all your customer information consistent and in one place, it tracks and stores all interactions with your prospects and customers, improves communication across your organisation and builds your relationships with your customers.
Setup
We will streamline your processes and help you scale and grow your business by giving you the tools you need to manage your contacts effectively. We will help you choose the CRM system most suited to your requirements, taking into account your business processes and objectives. We will then set up your system and import your contacts.
Integration
To free you up to focus on running your business, we can integrate your CRM system with your accounting system and ecommerce store. All systems work automatically and seamlessly together, eliminating duplication of effort and saving you time and money.
Training
To upskill you and your staff, we can provide as much or as little training as necessary, to enable you to use your CRM system as effectively as possible. Training is usually carried out remotely, but can also be conducted on site.
Support
To give you peace of mind, we offer 24/7 telephone and email support for your CRM system. The support is designed for ‘how do I?’ questions and issues with the system to help meet your daily user requirements. We have a dedicated support portal and ticketing system, so that we can report on the status of your query at all times.
Need Help With Your CRM System?
Get in touch today to discuss your perfect CRM package.
CASE STUDIES.
Reaching New Heights: A New CRM & Project Management System for Swiss Peaks
SwissPeaks, based in Cannock, works with research agencies and end clients alike to deliver research projects (predominantly multi-country and internationally focused) using a combination of technology, excellent data management practices, creativity and innovation. They’ve worked hard to position themselves at the forefront of what they do and work with some big name clients, including the BBC World Service. However, their own project management system was in need of an overhaul to match their lofty status and ambitions, and so they got in touch with us…
CASE STUDIES.
Reaching New Heights: A New CRM & Project Management System for Swiss Peaks
SwissPeaks, based in Cannock, works with research agencies and end clients alike to deliver research projects (predominantly multi-country and internationally focused) using a combination of technology, excellent data management practices, creativity and innovation. They’ve worked hard to position themselves at the forefront of what they do and work with some big name clients, including the BBC World Service. However, their own project management system was in need of an overhaul to match their lofty status and ambitions, and so they got in touch with us…
Andy Madeley
SWISSPEAKS
PRICING.
| Pick a Plan |
Essentials All the Basics |
Premium Our Most Popular Plan |
Premium Plus Complete Care |
|---|---|---|---|
|
From
£197 + VAT p/m |
From
£275 + VAT p/m |
From
£375 + VAT p/m |
| Pick a Plan |
Essentials All the Basics |
Premium Our Most Popular Plan |
Premium Plus Complete Care |
|---|---|---|---|
|
From
£197 + VAT p/m |
From
£275 + VAT p/m |
From
£375 + VAT p/m |
| Setup of your Customer Relationship Management system | |||
| Training | 1 hour demo | 1 hour demo | Full day on-site or remote |
| Support | |||
| Reporting and Consultation | |||
| Integration with your other systems |
WHAT OUR CLIENTS SAY.
OUR NEWS & VIEWS.
A CRM System is Integral to Growing Your Business
How do you store your customers’ information? A spreadsheet? It’s so important that you capture quality data from your interactions with customers. A spreadsheet just doesn’t cut …
Combatting Stress in the Workplace Using a CRM
Customers are vital to the health of your business and it is important to maintain relationships, whilst ensuring that no leads slip through the cracks.
Project Management with Trello
Trello is an online collaboration tool and provides a simple system for organising and monitoring projects at a glance. Find out how we use Trello to keep client projects on track.