If you would like any assistance with the implementation or integration of Unleashed, please visit our Unleashed Page. If you are already an Unleashed user and would like support, read on! We provide a variety of support options, to suit your needs and budget.
Our team of consultants are highly skilled in getting the best out of Unleashed. We can help you to understand your numbers and access superior skill level insights, so that you can fully utilise the productivity engine that is Unleashed.
Our support packages mean that you have an expert on hand 24/7. As an Unleashed Partner, we can help to give you a deeper understanding and empower you to use and optimise Unleashed to its full capabilities.
All of our packages are designed to give you the full knowledge that if you need some help, with any aspect of Unleashed, we have experts ready to support you. Helping to save you time and money, as well as giving you peace of mind.
Our tailored support videos are a great added bonus to our support packages. We take the time to guide you through processes and show you how to use Unleashed to the best of it’s abilities! Here’s an example of a query our support staff can guide you through using a tailored video.
BASICAll the Basics for up to 5 Users
- Instant Telephone Support
- Live Chat Box Support
- Email Support
- Access to a Dedicated Ticketing System 24/7
- All Support Staff Product Accredited
- Exemption From Our Minimum Charge Per Query Policy
COMPLETEOur Most Popular Plan for up to 10 users
- Our BASIC package plus the below
- A 'How To' Guide by Email of Any New Features
- Access to Support Articles
- Half Day Training at the Start of Your Support Contract
- Unleashed Expert on Hand to Guide You
- Tailored Support Videos Created By Our Experts Sent to You by Email
PREMIUMComplete Care for up to 20 Users*
- Our COMPLETE package plus the below
- Pinch Point Analysis
- A Dedicated Account Manager
- Full Day Bespoke Training at the Start of Your Support Contract
- Optional Half Day Training Every Quarter
- Video Calls or Remote Working to Show New Features
* Over 20 Users, please contact us. Terms and conditions apply and all monthly packages are subject to a minimum period. Prices based on Unleashed Support with all services delivered remotely. Please contact us so that we can better understand your requirements.
“Whatever your support query, we are always happy to help. Our team of Unleashed experts are available to help you find the best solution in a timely manner! We pride ourselves on being your first port of call.”