Unleashed & Xero Streamline Order Process for Canoe Specialists

Based in Dublin, Ireland, Progressive Distribution Adventure Sports are a specialist canoe and kayak outfitters – they also offer courses, along with equipment rental and demo equipment. Company Manager, Shane Cronin, has extensive knowledge and experience of the paddling industry from both a coaching/instruction point of view and his experience of using, selling and contributing to the design of many products over the years. When the business went through a period of expansion, Shane recognised that his existing systems were no longer serving him well. Shane explains,

“Not having cloud-based software was starting to hold the business back and this lack of efficiency really limited our growth.”

The switch to cloud-based accounting system, Xero, was particularly important for Shane, as he needed to be able to access and track his accounts from anywhere. He needed help, however, to transition to Xero from their existing software – Mamut, which wasn’t accessible from the cloud. In addition, Shane already had an an e-commerce Shopify store but needed the functionality that allowed it to link to stock management, barcode scanning and serial number tracking. Shane says,

“We were using time-consuming methods to track stock and wanted a cloud-based software that would scan barcodes and serial numbers in real time.”

Fleet of canoes on lake on Shopify store
Shane decided to use Unleashed stock management software, and he approached Unleashed to ask whether they could recommend a partner who could implement the Unleashed system and integrate it with Xero for him. Unleashed recommended OutserveWeb. Shane says,

“I felt comfortable with OutserveWeb, as they had been recommended by Unleashed. They were able to advise me on the features of the software and how I could use it to benefit my business. They also knew how to integrate it with Xero and Shopify.”

With collaboration from Progressive Distribution Adventure Sports’ accountants, OutserveWeb implemented both Xero and Unleashed. We then integrated the two systems with ease because we have great knowledge of both software as Xero and Unleashed partners.

Unleashed can integrate with Xero to provide real-time information about your business. As Shane soon discovered, this is useful when completing transactions in Unleashed, such as receivables, credits and stock journals.

Shane also implemented bluetooth portable barcode scanners that were integrated with Unleashed. Both Shopify and Unleashed were perfectly tailored to Progressive Distribution Adventure Sports as they were able to identify variations in colour and style.

“By using OutserveWeb, we have saved time and money. They took the stress out of moving to cloud-based applications and allowed me to focus on taking the business forward. Our process is now seamless and it has given us more time to focus on our customer relationships.”

Looking to the future, Progressive Distribution Adventure Sports will continue to work with OutserveWeb and benefit from our digital marketing services to improve customer interaction and relieve another pressure on this growing business including improvements to their Shopify store. OutserveWeb, being a Shopify partner, brings a great sense of security.

“When the implementation was finished, we decided that OutserveWeb were the best choice for on-going support! We have taken on a support contract – it suits us perfectly OutserveWeb are only a phone call, email or video chat away. Their level of customer support is outstanding.”

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